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← Back to positionsOperations Center · Operations Position · Nanjing, China · Level P3

Amazon Marketplace Operations Assistant

CNY 5,000/month · 12-month compensation · Year-end bonus

Job ID: J010006 Support day-to-day Amazon private-label operations across listings, orders, data, inventory, customer experience, and promotions while building the platform knowledge and analytical discipline required for independent marketplace operations.

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Responsibilities

  1. Support daily Amazon store operations, including listing creation, product-data maintenance, price and inventory updates, page checks, and follow-up on routine issues to keep store information accurate and operations stable.
  2. Compile sales, traffic, conversion, advertising, return, and inventory data; maintain recurring reports, identify clear anomalies, and provide reliable information to the operations manager.
  3. Assist with optimizing titles, bullet points, images, keywords, and product-detail content, verifying the customer-facing result and tracking content updates or test outcomes.
  4. Monitor available, inbound, and aging inventory together with sales velocity and days of supply; support replenishment recommendations and flag stockout, slow-moving, aged-inventory, and storage-fee risks.
  5. Assist with orders, customer inquiries, returns, RMA records, reviews, and complaint data; categorize recurring issues and share findings with customer service, product, and quality teams for resolution.
  6. Learn and follow Amazon policies, performance requirements, and account-security procedures; monitor account health, product compliance, and platform notifications and escalate risks promptly.
  7. Support the setup and maintenance of sponsored advertising, promotions, coupons, and platform events; verify budgets and campaign status, organize performance data, and complete basic optimization under guidance.
  8. Track competitor pricing, ranking, reviews, promotions, and broader market changes in a structured format to support product-performance reviews and operating decisions.
  9. Coordinate with product, design, customer service, sourcing, logistics, and warehouse teams on new-product launches, content updates, replenishment, and exception resolution.
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Requirements

  1. Bachelor’s degree or above and CET-4 English or equivalent reading and writing proficiency, with the ability to understand marketplace policies, product information, and routine business correspondence.
  2. Strong recent graduates and candidates with relevant e-commerce or cross-border e-commerce internships are welcome; experience in Amazon operations, customer service, advertising, or data reporting is preferred.
  3. Basic understanding of Amazon marketplace rules, listing structure, and common operating metrics, together with a genuine interest in cross-border commerce and European or North American consumer markets.
  4. Proficiency with Excel or comparable spreadsheet tools for data organization, basic calculations, and recurring reports; familiarity with e-commerce ERP, advertising, or BI tools is preferred.
  5. Attention to numbers and operating anomalies, with foundational data-analysis, inventory, and cost awareness and the ability to document facts before forming an initial judgment.
  6. Detail-oriented and dependable, with disciplined task management and review habits and the ability to complete multiple concurrent assignments against defined procedures and deadlines.
  7. Proactive communication and teamwork, including the judgment to clarify uncertainty, report issues clearly, and follow actions through to closure.
  8. Strong learning agility and professional accountability, with the motivation to build experience through foundational operating work and gradually take ownership of a product line or marketplace account.
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What we offer

  • Working hours: Monday–Friday, 09:00–18:00
  • Time off: Weekends and statutory public holidays
  • Location: Jianye District, Nanjing, China
  • Business travel: Low frequency
  • Level: P3
  • Career path: Progressive ownership of a product line or marketplace account based on capability development
  • Paid annual leave: Available after one full year of service in accordance with company policy